You talk to the operator
No hold music and no ticket passed through three departments. Whoever answers can also make decisions.
About us
Game servers from people who play themselves
Nexus-Servers is not a corporation with a call centre, but a small business from Cologne. Since 2015 we have been providing servers, taking care of the technology and answering ourselves when something goes wrong.
11Years of experience
2Locations in Germany
163Games and services
since 2015
in the hosting business
Germany
Server location
Our own panel
maintained in-house
Prepaid
no minimum term
What makes us different
Four things we care about
Prices without small print
The price in the shop is the price on the invoice. No setup fee, no minimum term, no silent renewal.
We build it ourselves
The customer portal, the panel translation and the installers for plugins and modpacks are all made in-house. If something is missing, we build it.
Technology that just runs
DDoS protection, SSD storage and updates are all included. You should be playing, not looking after servers.
In our own words
Stay small, stay good
We could grow faster if we promised more. A hotline staffed around the clock, response times in minutes, unlimited everything. Claims like these appear on many hosting sites and rarely hold up.
We prefer you know exactly where you stand. The price in the shop is the final price, the server is set up automatically after payment, and when you write to us, the person who looks after the server answers.
We're just as clear about what we don't offer. If you ask about a game that's still missing, we'll look into it and give you an honest answer.
A game server should be fun, not work. Everything else is our job.
Nexus-Servers
Our journey
From 2015 to today
-
2015 The beginnings
It all starts with Nexus-Cloud.eu. The first servers, the first customers and plenty of lessons learned in day-to-day hosting.
-
2017 Growth
Around 120 customers trust us, about 80 of them with game servers. The side project becomes a real business.
-
2020 Community
Nexus-Cloud becomes a community project. We work more closely with the people who use our servers every day.
-
2023 Relaunch as Nexus-Servers
The game server business gets its own brand and a clear focus. The cloud services continue separately.
-
2026today Our own customer portal
We replace the bought-in billing software with a portal we built ourselves, upgrade the panel to the latest version and rebuild the installers for plugins, modpacks and server versions.
Any questions?
Drop us a line. You'll get an honest assessment, even if it speaks against placing an order.
Frequently asked questions
Here you'll find the questions we get asked most often before an order: from setup time to mods and backups to cancellation.
Can't find your question? Drop us a line – we'll reply personally, with no canned responses.
Question not listed?
You'll find more answers in our Help section. Or write to info@nexus-servers.de or call us on +49 178 6968085.
Still have questions?
Click a question to expand the answer
As soon as the payment is booked, our system creates the server automatically in the panel. If you pay with credit or PayPal, setup starts right after the order – depending on the game it takes a few minutes because the game files are downloaded first. With a bank transfer it starts as soon as the amount has arrived. You will then find the panel access details in your client area under your services.
Yes. The client area has ready-made installers: get plugins directly from the SpigotMC directory and modpacks from Modrinth and CurseForge. Both install in one click, no detour via upload needed. If you bring your own files, upload them via the file manager in the panel or via SFTP.
Yes, via the version switcher in the client area. For Minecraft you can choose Vanilla, Paper, Purpur, Fabric, Forge and NeoForge among others, each with all available versions. After switching, a restart is all it takes, and your worlds and configurations are kept. We still recommend a backup before bigger version jumps.
No, you don't need to change anything on your router. Your server runs in our data centre and is reachable from the internet right away. Every product comes with the ports the game needs, for example additional query and RCON ports for DayZ, Arma 3 or Rust. If you need another port beyond that, a short ticket is all it takes.
One backup slot is included with every game server; when ordering or later you can expand to up to three. You create and restore backups yourself at any time, no support needed. You can also download a backup and keep it locally. Important: a backup slot does not replace your own copy of important worlds.
There is no minimum term. All game servers are prepaid and billed monthly. You can cancel yourself at any time in the client area under your services, either immediately or at the end of the paid period. No further payment is due once the cancellation has been registered.
Yes. You can upgrade your plan at any time in your client area, for example from 2 GB to 4 GB RAM or to a larger SSD. Your server stays in place, and your worlds, plugins and settings don't have to be moved. The price difference is charged pro rata for the remaining term.
Via our payment provider Stripe (Card, Apple Pay, Google Pay, Klarna, Link, Amazon Pay, MB WAY, Satispay, eps, Bancontact, BLIK), PayPal, account credit or bank transfer. With card, PayPal or credit, setup starts immediately; with direct debit and bank transfer, as soon as the payment is confirmed or received. You can top up credit the same ways. As a small business under § 19 UStG we do not charge VAT; the stated price is the final price.
- Servers in Germany
- DDoS protection included
- SSD storage
- Full control in the panel
- File and SFTP access
- Support straight from the operator