You have created a mailbox (on your domain’s page under E-mail)? Here’s how to read and send your mail.
Easiest: in the browser
Open webmail.nexus-servers.de and log in with your full e-mail address and the mailbox password. Done.
In a mail client or on your phone
Add a new account. If the program asks for “manual setup”, use these values:
| Incoming (IMAP) | Outgoing (SMTP) | |
|---|---|---|
| Server | mail.nexus-servers.de | mail.nexus-servers.de |
| Port | 993 | 465 (or 587) |
| Encryption | SSL/TLS | SSL/TLS (with 587: STARTTLS) |
| Username | your full e-mail address | your full e-mail address |
| Password | mailbox password | mailbox password |
- iPhone: Settings → Mail → Accounts → Add Account → Other → Add Mail Account.
- Android/Gmail app: Add account → Other → Personal (IMAP).
- Outlook: File → Add account → Advanced options → “Let me set up my account manually” → IMAP.
- Thunderbird: Add account → enter your details → “Configure manually”.
If it doesn’t work
- Login fails: always use the whole address as username (e.g.
info@your-domain.com), not justinfo. Forgot the password? Set a new one for the mailbox on your domain’s page. - Mails don’t arrive: is e-mail turned on on your domain’s page? If the nameservers were changed recently, it can take up to a day.
- Mails end up in the recipient’s spam: we set up SPF, DKIM and DMARC automatically. If your domain’s page shows a hint “Check e-mail settings”, follow the steps there.
Keeping an eye on security
The shield icon next to the mailbox opens the security page: recent logins, failed attempts and emails sent per day. More: Mailbox security: understanding logins and warnings.