You bought your domain from another provider (e.g. IONOS, Strato, GoDaddy) and want to use your website or e-mail with us? The domain stays there – you only connect it.
Way 1 (recommended): change the nameservers
Then we manage everything for you – website, e-mail, certificate.
- In the client area under Domains → “Connect your own domain”, enter the domain and choose “Switch nameservers to us”.
- At your current provider, change the nameservers to:
ns1.nexus-servers.dens2.nexus-servers.de
The setting is usually called “Nameservers” or “DNS servers” there – not “DNS records” or “NS record”. - Then, on your domain’s page (Simple view), click Connect domain to webspace and/or Enable e-mail.
Depending on the provider, the switch takes a few minutes up to a day.
Way 2: keep DNS at your current provider
If you don’t want to change the nameservers:
- Website only: set an A record for
@andwwwto31.220.90.91at your provider. - E-mail only: connect the domain with “Keep DNS at my provider”, enable e-mail – we then show you exactly the records to set at your provider and check them at the push of a button.
Common mistakes
- Writing NS records into the DNS table instead of changing the nameservers – that has no effect.
- Two SPF records (
v=spf1) – only one is allowed per domain. - Impatience: changes take some time. The status in the client area shows you when everything is fine.