Web hosting: upload your website

Upload your website files with FileZilla – with exact login details and the most common mistakes.

2 minute read Updated 14.11.2026

Here’s how to upload your website (e.g. index.html, images, CSS) to your webspace. You need the free program FileZilla.

First: connect a domain

Your website needs an address. If no domain is connected yet under “Your website in 3 steps” on the webspace page, choose your domain there and click Connect with this domain.

Upload with FileZilla

  1. Download FileZilla, install and open it.
  2. Fill in the four fields at the top (the values are on your webspace page with a copy button):
    • Host: sftp://web.nexus-servers.de – the sftp:// is important.
    • Username: your user, e.g. nxc123
    • Password: shown under Access (SFTP) (eye icon to reveal)
    • Port: 2341
  3. Click Quickconnect. If FileZilla asks about an “unknown host key”, confirm with OK.
  4. On the right, open the folder web/your-domain.com/public_html.
  5. Drag your files from left to right.

The start page must be called index.html or index.php. Then open your domain in the browser.

If it doesn’t work

  • “Connection refused” or timeout: check port 2341 and sftp:// in front of the host.
  • “Wrong password”: click “New password” under Access (SFTP) on the webspace page and use the new one.
  • A default page shows instead of your website: the files are not in public_html, or the start page isn’t named index.html.
  • The domain shows nothing yet: after connecting it usually takes 5 to 30 minutes. The status on the webspace page shows when the website is online.

WordPress & co.

For WordPress, forums or shops, create a database on the webspace page under Databases and enter its details during installation.

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