Help centre · 150 guides
How can we help?
Backups & schedules
Creating and restoring backups
Create, download, protect and restore backups with one click.
Backups & schedules
Automatic backups and restarts with Schedules
Set it up once and never think about it again.
Backups & schedules
Scheduled restarts with countdown and quick commands
Restarts, backups and commands on a schedule – with a warning to players 10, 5 and 1 minute beforehand. Plus one-click quick commands in the console.
Payment & plan
Book more or less memory (upgrade and downgrade)
Change memory, storage, CPU, backups or databases at any time – upgrades pro rata, downgrades cheaper from the next renewal.
Payment & plan
How do I cancel, and what happens to my data?
Cancel at any time without notice – at the end of the paid period or immediately. The server is then deleted with all data.
Files, mods & plugins
Minecraft: install a modpack (Modrinth and CurseForge)
Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start.
Connecting & ports · Hytale
Hytale: connect to and set up your server
Start your Hytale server, connect in-game and configure updates, version and world backups.
General
Switch game: a different game on the same server
With “Switch game” your server gets a different game – address and contract stay, the files of the old game are replaced.
General
Why is my server moving?
From time to time we move servers to new hardware. World and files come along, only the IP changes. You choose: now or tonight.
When something isn’t working
My server won't start – what can I do?
The most common causes and how to fix them.
Connecting & ports
Reinstalling your server
Run the installation again, e.g. after a broken update.
When something isn’t working
Server no longer starts after a mod change
How to find the mod at fault and get your server running again quickly.
Files, mods & plugins · Minecraft
Minecraft: installing plugins, mods and modpacks
One click with the Installer – no upload needed.
Files, mods & plugins
Choosing mods from the Steam Workshop (DayZ, Arma 3, ARK, Squad)
Add mods with one click, set the load order and mark server mods – no mod list and no uploading.
Files, mods & plugins
One-click packages: Namalsk, Deer Isle, Expansion, Altis Life, KP Liberation
Install complete maps and game modes including mods, mission and settings with one click.
Files, mods & plugins · Arma 3
Arma 3: Setting up and managing Altis Life
Install Altis Life with one click, assign admin/police/medic ranks and solve common problems.
Files, mods & plugins · DayZ
DayZ Expansion: traders, market and settings
What the Expansion package sets up and where you can adjust traders, the market and base building.
Files, mods & plugins
Minecraft: update a modpack
We regularly check whether there is a new version of your modpack and then show a notice with “Update now” on the server page.
Files, mods & plugins
Minecraft: change the server version and install plugins
Set up Paper, Purpur, Vanilla, Fabric, Forge or Mohist in the version you want and install plugins from SpigotMC with one click.
Files, mods & plugins
Import your save from your old host (moving service)
Upload your world or save as an archive or import it via download link – automatic for Minecraft, Valheim, Terraria and Palworld, otherwise our team sets it up.
Account & sharing
What permissions do Viewer, Moderator and Co-admin have?
An overview of the three Sharing roles.
When something isn’t working
My server stutters or lags
Use the history on the server page to find the cause: memory, CPU or connection.
Connecting & ports · Satisfactory
Satisfactory: connect to and set up your server
Start your Satisfactory server, add it in the Server Manager and set autosave, updates and player count.
Connecting & ports · Valheim
Valheim: connect to and set up your server
Start your Valheim server, connect via “Join IP” and set the name, password, world and crossplay.
Connecting & ports · Project Zomboid
Project Zomboid: connect to and set up your server
Start your Project Zomboid server, connect in-game and set the server name, admin account and updates.
Connecting & ports · Squad
Squad: Connecting to and setting up your server
Start your Squad server, find it in the server browser and set the name, player count, reserved slots and team balance.
Connecting & ports · Stationeers
Stationeers: Connecting to and setting up your server
How to connect to your Stationeers server and adjust the name, world and save.
Connecting & ports · Colony Survival
Colony Survival: Connecting to and setting up your server
How to connect to your Colony Survival server and change the server name, world and player count.
Connecting & ports · Counter-Strike 1.6
Counter-Strike 1.6: connect to and set up your server
Start your CS 1.6 server, connect via the console and set the start map, server name, passwords and version.
When something isn’t working
Crash notifications: why am I getting an email?
We let you know when your server crashes – and you can turn this off.
Files, mods & plugins
Mod update available: notice for Workshop mods
For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again.
Guides for your game
76 games with their own guides
7 Days to Die1 guide
Abiotic Factor1 guide
ARK: Survival Evolved1 guide
Arma 32 guides
Arma Reforger1 guide
Assetto Corsa1 guide
Astroneer1 guide
Avorion1 guide
Barotrauma1 guide
BeamMP1 guide
Colony Survival1 guide
Conan Exiles1 guide
Core Keeper1 guide
Counter-Strike 1.61 guide
Counter-Strike 22 guides
Counter-Strike: Source1 guide
Craftopia1 guide
DayZ3 guides
DDNet1 guide
Don't Starve Together2 guides
ECO1 guide
Empyrion – Galactic Survival1 guide
Enshrouded1 guide
Euro Truck Simulator 21 guide
Factorio1 guide
FiveM2 guides
Foundry VTT1 guide
Garry's Mod2 guides
Ground Branch1 guide
Hytale1 guide
Icarus1 guide
Insurgency: Sandstorm1 guide
Killing Floor 21 guide
Left 4 Dead 21 guide
Longvinter1 guide
Mindustry1 guide
Minecraft2 guides
Minecraft Bedrock1 guide
Minetest (Luanti)1 guide
Mordhau1 guide
Myth of Empires1 guide
Necesse1 guide
Nightingale1 guide
No One Survived1 guide
OpenTTD1 guide
Palworld1 guide
Path of Titans1 guide
Pavlov VR1 guide
Project Zomboid1 guide
Quake Live1 guide
RedM1 guide
Return to Moria1 guide
RuneScape: Dragonwilds1 guide
Rust1 guide
Satisfactory1 guide
SCUM1 guide
Sons Of The Forest1 guide
Soulmask1 guide
Space Engineers1 guide
Squad1 guide
Stationeers1 guide
Sven Co-op1 guide
Terraria1 guide
Terraria tModLoader1 guide
The Isle1 guide
Unturned1 guide
V Rising1 guide
Valheim1 guide
Vein1 guide
Veloren1 guide
Vintage Story1 guide
Wreckfest1 guide
Wurm Unlimited1 guide
Xonotic1 guide
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