Help centre · 334 guides
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Backups & schedules
Creating and restoring backups
Create, download, protect and restore backups with one click.
Backups & schedules
Automatic backups and restarts with Schedules
Set it up once and never think about it again.
Backups & schedules
Scheduled restarts with countdown and quick commands
Restarts, backups and commands on a schedule – with a warning to players 10, 5 and 1 minute beforehand. Plus one-click quick commands in the console.
Backups & schedules · StarRupture
StarRupture: back up, download and restore your save
Create backups, download saves and bring back an older state.
Payment & plan
Book more or less memory (upgrade and downgrade)
Change memory, storage, CPU, backups or databases at any time – upgrades pro rata, downgrades cheaper from the next renewal.
Payment & plan
How do I cancel, and what happens to my data?
Cancel at any time without notice – at the end of the paid period or immediately. The server is then deleted with all data.
Account & sharing
Enabling two-factor login and passkeys
Secure your account with an authenticator app or passkey – in two minutes.
Files, mods & plugins
Minecraft Installer: how it works
With the Installer you switch server software, install plugins and complete modpacks – with one click, no file uploads.
Files, mods & plugins
Minecraft: install a modpack (Modrinth and CurseForge)
Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start.
Connecting & ports · Hytale
Hytale: connect to and set up your server
Start your Hytale server, connect in-game and configure updates, version and world backups.
General
Switch game: a different game on the same server
With “Switch game” your server gets a different game – address and contract stay, the files of the old game are replaced.
General
Why is my server moving?
From time to time we move servers to new hardware. World and files come along, only the IP changes. You choose: now or tonight.
When something isn’t working
My server won't start – what can I do?
The most common causes and how to fix them.
Connecting & ports
Reinstalling your server
Run the installation again, e.g. after a broken update.
When something isn’t working
Server no longer starts after a mod change
How to find the mod at fault and get your server running again quickly.
Files, mods & plugins · Minecraft Java Edition
Minecraft: installing plugins, mods and modpacks
One click with the Installer – no upload needed.
Files, mods & plugins
Mod update available: notice for Workshop mods
For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again.
Files, mods & plugins
Choosing mods from the Steam Workshop (DayZ, Arma 3, ARK, Squad)
Add mods with one click, set the load order and mark server mods – no mod list and no uploading.
Files, mods & plugins
One-click packages: Namalsk, Deer Isle, Expansion, Altis Life, KP Liberation
Install complete maps and game modes including mods, mission and settings with one click.
Files, mods & plugins · Arma 3
Arma 3: Setting up and managing Altis Life
Install Altis Life with one click, assign admin/police/medic ranks and solve common problems.
Not what you were looking for? Send us your question
Guides for your game
153 games with their own guides
7 Days to Die7 guides
Abiotic Factor1 guide
American Truck Simulator1 guide
Among Us (Impostor)1 guide
Archean1 guide
ARK: Survival Ascended7 guides
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Counter-Strike 1.61 guide
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DDNet1 guide
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Factorio1 guide
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Killing Floor 21 guide
Left 4 Dead1 guide
Left 4 Dead 21 guide
Longvinter1 guide
Mindustry1 guide
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Space Station 141 guide
Squad1 guide
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Subsistence1 guide
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Xonotic1 guide
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