Help centre · 334 guides
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When something isn’t working
My server won't start – what can I do?
The most common causes and how to fix them.
When something isn’t working · Sunkenland
Sunkenland: server does not start – "No world found" and World GUID
A Sunkenland server only starts with a matching world. How to fix the "No world found" error.
When something isn’t working · StarRupture
StarRupture: server does not start or world gone after restart
The most common causes: server name changed, not saved, first start not finished yet.
When something isn’t working
Crash notifications: why am I getting an email?
We let you know when your server crashes – and you can turn this off.
When something isn’t working
Server no longer starts after a mod change
How to find the mod at fault and get your server running again quickly.
Account & sharing
Which emails have you sent me?
Read all emails sent to you in the client area – and which emails we send when.
General · Palworld
How much memory does a Palworld server need?
Guide values by player count – and why a daily restart helps a lot with Palworld.
Account & sharing
The monthly report by email
At the start of each month you get a short overview: players, availability, crashes and whether your resources fit. Unsubscribing takes one click.
When something isn’t working · Minecraft Java Edition
Minecraft: Which Java version do I need?
Which Minecraft version needs which Java – and what the typical error messages mean.
Files, mods & plugins
Mod update available: notice for Workshop mods
For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again.
Connecting & ports
The Console: sending commands and reading errors
Watch your server's live output and enter commands directly.
Files, mods & plugins
Minecraft: install a modpack (Modrinth and CurseForge)
Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start.
When something isn’t working
History and performance recommendation: is my memory right?
The history charts show players, memory and CPU for the last 24 hours or 7 days. If your RAM is at its limit – or far too large – we tell you honestly.
When something isn’t working
Outages and the status page
On /status you can see whether everything is running. If a server machine fails, we report it automatically – and affected customers get an email.
Files, mods & plugins
Modpack: why were mods removed or are missing?
The installer says "client mods removed" or "download mods yourself"? What that means and when you need to act.
Connecting & ports · Rust
Rust: choosing the map – world size, seed and custom map
Set the world size and seed for the procedural map or load a custom map via download link – with tips on the right size.
When something isn’t working · Valheim
Valheim: server not found or joining fails
Wrong password, version mismatch, server invisible or mods missing: the most common reasons nobody gets onto your Valheim server.
When something isn’t working · Sunkenland
Sunkenland: server not found or joining fails
Check ServerID, region and password – the most common reasons joining fails.
General · StarRupture
StarRupture: how much memory does my server need?
Which RAM tier suits your player count and factory size – and how to switch later.
Files, mods & plugins
Test a big modpack with more power
If your server is too small for a modpack, test it free for 2 hours with more memory and CPU – on your own server.
Not what you were looking for? Send us your question
Guides for your game
153 games with their own guides
7 Days to Die7 guides
Abiotic Factor1 guide
American Truck Simulator1 guide
Among Us (Impostor)1 guide
Archean1 guide
ARK: Survival Ascended7 guides
ARK: Survival Evolved3 guides
Arma 32 guides
Arma Reforger1 guide
ASKA1 guide
AssaultCube1 guide
Assetto Corsa1 guide
Astro Colony1 guide
Astroneer1 guide
Avorion1 guide
Barotrauma1 guide
BATTALION: Legacy1 guide
BeamMP1 guide
Beasts of Bermuda1 guide
Black Mesa1 guide
Citadel: Forged with Fire1 guide
Colony Survival1 guide
Conan Exiles2 guides
Core Keeper1 guide
Counter-Strike 1.61 guide
Counter-Strike 22 guides
Counter-Strike: Condition Zero1 guide
Counter-Strike: Source1 guide
Craftopia1 guide
CryoFall1 guide
CS2D1 guide
Cube 2: Sauerbraten1 guide
Cubic Odyssey1 guide
Day of Defeat1 guide
Day of Defeat: Source1 guide
Day of Dragons1 guide
DayZ12 guides
DDNet1 guide
Don't Starve Together2 guides
Echoes of Elysium1 guide
ECO1 guide
Empyrion – Galactic Survival1 guide
Enshrouded5 guides
Euro Truck Simulator 21 guide
Factorio1 guide
Fistful of Frags1 guide
FiveM3 guides
FOUNDRY1 guide
Foundry VTT1 guide
Frozen Flame1 guide
Garry's Mod2 guides
Ground Branch1 guide
GTA San Andreas (MTA)1 guide
GTA San Andreas (open.mp)1 guide
Half-Life 2: Deathmatch1 guide
Holdfast: Nations At War1 guide
HumanitZ1 guide
Hurtworld1 guide
Hytale1 guide
Icarus1 guide
Insurgency: Sandstorm1 guide
Kerbal Space Program (Multiplayer)1 guide
Killing Floor 21 guide
Left 4 Dead1 guide
Left 4 Dead 21 guide
Longvinter1 guide
Mindustry1 guide
Minecraft Bedrock Edition5 guides
Minecraft Java Edition13 guides
Minecraft Netzwerk-Proxy (Velocity)1 guide
Minetest (Luanti)1 guide
Mordhau1 guide
Myth of Empires1 guide
Necesse1 guide
Night of the Dead1 guide
Nightingale1 guide
No More Room in Hell1 guide
No One Survived1 guide
Nova-Life: Amboise1 guide
OpenArena1 guide
OpenTTD1 guide
Operation: Harsh Doorstop1 guide
Palworld9 guides
Path of Titans1 guide
Pavlov VR1 guide
Plains of Pain1 guide
Post Scriptum1 guide
Project Zomboid5 guides
Puck1 guide
QANGA1 guide
Quake Live1 guide
RedM1 guide
Return to Moria1 guide
RimWorld (Open World)1 guide
RimWorld (Together)1 guide
Rising World1 guide
Romestead1 guide
RuneScape: Dragonwilds1 guide
Rust9 guides
Rust (Auto-Wipe)1 guide
s&box1 guide
Satisfactory3 guides
SCP: Secret Laboratory1 guide
SCP: Secret Laboratory (EXILED)1 guide
SCUM1 guide
Ships At Sea1 guide
Smalland: Survive the Wilds1 guide
Solace Crafting1 guide
Soldat1 guide
Sons Of The Forest3 guides
Soulmask1 guide
Space Engineers1 guide
Space Station 141 guide
Squad1 guide
StarMade1 guide
StarRupture5 guides
Stationeers1 guide
Subsistence1 guide
Sunkenland5 guides
Survive the Nights1 guide
Sven Co-op1 guide
Teeworlds1 guide
Terraria1 guide
Terraria tModLoader1 guide
Terraria TShock1 guide
The Bus1 guide
The Forest1 guide
The Front1 guide
The Isle1 guide
Unturned1 guide
V Rising1 guide
V Rising (Mods / BepInEx)1 guide
Valheim6 guides
Valheim (Mods / BepInEx)2 guides
Valheim Plus1 guide
Vein1 guide
Veloren1 guide
Vintage Story1 guide
Voyagers of Nera1 guide
Windrose1 guide
World of Padman1 guide
Wreckfest1 guide
Wreckfest 21 guide
Wurm Unlimited1 guide
Xonotic1 guide
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