Help centre · 150 guides
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Backups & schedules
Scheduled restarts with countdown and quick commands
Restarts, backups and commands on a schedule – with a warning to players 10, 5 and 1 minute beforehand. Plus one-click quick commands in the console.
Backups & schedules
Automatic backups and restarts with Schedules
Set it up once and never think about it again.
When something isn’t working
Server no longer starts after a mod change
How to find the mod at fault and get your server running again quickly.
Connecting & ports · SCUM
SCUM: connect to and set up your server
Start your SCUM server, find it in the game and set player count, server name and admins – plus why the first start takes longer.
When something isn’t working
My server won't start – what can I do?
The most common causes and how to fix them.
Connecting & ports
Start, stop and restart your server – and “Kill”
The four buttons on the server page and when to use which.
Connecting & ports
Changing settings via “Startup variables”
Server name, password, player count and more – without touching any files.
Files, mods & plugins
Mod update available: notice for Workshop mods
For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again.
When something isn’t working
Crash notifications: why am I getting an email?
We let you know when your server crashes – and you can turn this off.
Files, mods & plugins
Minecraft: install a modpack (Modrinth and CurseForge)
Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start.
Connecting & ports · Sons Of The Forest
Sons Of The Forest: connect to and set up your server
Start your Sons Of The Forest server, connect in-game and set the name, password, player count and game mode.
Connecting & ports · Sinusbot
Sinusbot: set up your bot
Start Sinusbot, log in to the web interface and connect it to Discord or TeamSpeak.
Connecting & ports · JMusicBot
JMusicBot: set up your bot
Set up JMusicBot with a Discord bot token and user ID, invite it to your Discord server and start it.
Connecting & ports · DayZ
DayZ: connect to and set up your server
Start your DayZ server, connect via the launcher and set the name, password, player count and mods.
Connecting & ports · Rust
Rust: connect to and set up your server
Start your Rust server, connect via the F1 console and set the name, map, player count and Oxide.
Connecting & ports · Palworld
Palworld: connect to and set up your server
Start your Palworld server, connect via “Dedicated Server” and set the name, password and player count.
Connecting & ports · Hytale
Hytale: connect to and set up your server
Start your Hytale server, connect in-game and configure updates, version and world backups.
Connecting & ports · Minecraft
Minecraft: connect to and set up your server
Start your Minecraft server (Paper), connect via Multiplayer and adjust the version and server.properties.
Connecting & ports · Counter-Strike 2
Counter-Strike 2: connect to and set up your server
Start your CS2 server with a Steam token, connect via the console and set map, game mode, password and RCON.
Connecting & ports · FiveM
FiveM: connect to and set up your server
Start your FiveM server, connect via the F8 console and set the name, license key and txAdmin.
Connecting & ports · Arma 3
Arma 3: connect to and set up your server
Start your Arma 3 server, connect via the server browser and set the password, player count and mods.
Connecting & ports · Satisfactory
Satisfactory: connect to and set up your server
Start your Satisfactory server, add it in the Server Manager and set autosave, updates and player count.
Connecting & ports · Valheim
Valheim: connect to and set up your server
Start your Valheim server, connect via “Join IP” and set the name, password, world and crossplay.
Connecting & ports · Unturned
Unturned: connect to and set up your server
Start your Unturned server, connect in-game and set the name, password, map, owner and Steam token.
Connecting & ports · Terraria
Terraria: connect to and set up your server
Start your Terraria server, join via IP and set the world, password, player count and difficulty.
Connecting & ports · Enshrouded
Enshrouded: connect to and set up your server
Start your Enshrouded server, find it in the server list and set the name, password and player count.
Connecting & ports · 7 Days to Die
7 Days to Die: connect to and set up your server
Start your 7 Days to Die server, connect in-game and adjust difficulty, updates and serverconfig.xml.
Connecting & ports · Garry's Mod
Garry's Mod: connect to and set up your server
Start your Garry's Mod server, connect via the console and set the map, slots and Steam token.
Connecting & ports · Project Zomboid
Project Zomboid: connect to and set up your server
Start your Project Zomboid server, connect in-game and set the server name, admin account and updates.
Connecting & ports · V Rising
V Rising: connect to and set up your server
Start your V Rising server, find it in the server list and set the name, password, player count and game rules.
Connecting & ports · Conan Exiles
Conan Exiles: connect to and set up your server
Start your Conan Exiles server, connect in-game and set the name, password and automatic updates.
Connecting & ports · Soulmask
Soulmask: Connecting to and setting up your server
Start your Soulmask server, connect in the game and set the name, password, player count and admin access.
Connecting & ports · Icarus
Icarus: Connecting to and setting up your server
Start your Icarus server, connect in the game and configure the server name and automatic updates.
Connecting & ports · Squad
Squad: Connecting to and setting up your server
Start your Squad server, find it in the server browser and set the name, player count, reserved slots and team balance.
Connecting & ports · Vintage Story
Vintage Story: Connecting to and setting up your server
How to connect to your Vintage Story server and adjust the player count, version and startup options.
Connecting & ports · Arma Reforger
Arma Reforger: connect to and set up your server
Start your Arma Reforger server, find it in the game and set name, password, scenario, player count and admin access.
Connecting & ports · Counter-Strike 1.6
Counter-Strike 1.6: connect to and set up your server
Start your CS 1.6 server, connect via the console and set the start map, server name, passwords and version.
Connecting & ports · Left 4 Dead 2
Left 4 Dead 2: connect to and set up your server
Start your L4D2 server, connect via the console and set the start map, server name and passwords.
Connecting & ports · Pavlov VR
Pavlov VR: connect to and set up your server
Start your Pavlov VR server with an API key, find it in the server list and set name, password, maps and RCON.
Connecting & ports · Space Engineers
Space Engineers: connect to and set up your server
Start your Space Engineers server, join it in the game and set name, game mode, player count, saving and mods.
Account & sharing
The monthly report by email
At the start of each month you get a short overview: players, availability, crashes and whether your resources fit. Unsubscribing takes one click.
Connecting & ports
How do I connect to my server?
Copy the address, paste it into the game, done.
General
Switch game: a different game on the same server
With “Switch game” your server gets a different game – address and contract stay, the files of the old game are replaced.
Connecting & ports
Which ports does my server have, and can I get more?
The ports are shown in the “Ports” tab. We'll set up an additional port for you via ticket.
Files, mods & plugins
Uploading files and mods via SFTP (FileZilla)
SFTP is the most convenient way to handle large files and lots of mods.
General
Why is my server moving?
From time to time we move servers to new hardware. World and files come along, only the IP changes. You choose: now or tonight.
Backups & schedules
Creating and restoring backups
Create, download, protect and restore backups with one click.
General
Order a modpack server fully installed
Order popular Minecraft modpacks like All the Mods or RLCraft together with your server – with the right memory, installed and tested automatically.
Connecting & ports
Reinstalling your server
Run the installation again, e.g. after a broken update.
Payment & plan
Book more or less memory (upgrade and downgrade)
Change memory, storage, CPU, backups or databases at any time – upgrades pro rata, downgrades cheaper from the next renewal.
Payment & plan
How do I cancel, and what happens to my data?
Cancel at any time without notice – at the end of the paid period or immediately. The server is then deleted with all data.
Connecting & ports · Counter-Strike 2
Counter-Strike 2: create a Steam token (GSLT)
Without a token, the server isn't publicly visible.
Files, mods & plugins
Choosing mods from the Steam Workshop (DayZ, Arma 3, ARK, Squad)
Add mods with one click, set the load order and mark server mods – no mod list and no uploading.
Connecting & ports · Garry's Mod
Garry's Mod: entering your Steam token
Files, mods & plugins
One-click packages: Namalsk, Deer Isle, Expansion, Altis Life, KP Liberation
Install complete maps and game modes including mods, mission and settings with one click.
Files, mods & plugins · Arma 3
Arma 3: Setting up and managing Altis Life
Install Altis Life with one click, assign admin/police/medic ranks and solve common problems.
Connecting & ports · FiveM
FiveM: entering your licence key
Files, mods & plugins · DayZ
DayZ: Playing Namalsk or Deer Isle – and switching back to Chernarus
Switch maps using a package, what happens in the process and how to get back to the default map.
Connecting & ports · Don't Starve Together
Don't Starve Together: creating a cluster token
Files, mods & plugins · DayZ
DayZ Expansion: traders, market and settings
What the Expansion package sets up and where you can adjust traders, the market and base building.
Connecting & ports
The Console: sending commands and reading errors
Watch your server's live output and enter commands directly.
Files, mods & plugins
Minecraft: update a modpack
We regularly check whether there is a new version of your modpack and then show a notice with “Update now” on the server page.
Connecting & ports
Admin and server passwords: where do I find them?
Automatically generated passwords are shown only once.
Files, mods & plugins
Minecraft: change the server version and install plugins
Set up Paper, Purpur, Vanilla, Fabric, Forge or Mohist in the version you want and install plugins from SpigotMC with one click.
Connecting & ports
Renaming your server
Change the name in the client area.
Files, mods & plugins
Import your save from your old host (moving service)
Upload your world or save as an archive or import it via download link – automatic for Minecraft, Valheim, Terraria and Palworld, otherwise our team sets it up.
Files, mods & plugins
The file manager in your browser
Edit, upload, compress and extract files – no extra program needed.
Connecting & ports
Manage players (kick, ban, whitelist, admins) and game settings
Kick, ban and grant admin rights in the “Players” tab – and for Minecraft and 7 Days to Die, change the key settings in a form instead of the file.
Files, mods & plugins
Booking and using a MySQL database
A database for plugins like LuckPerms, CoreProtect or web maps.
Account & sharing
What permissions do Viewer, Moderator and Co-admin have?
An overview of the three Sharing roles.
Account & sharing
Which emails have you sent me?
Read all emails sent to you in the client area – and which emails we send when.
Account & sharing
Switch language: German or English
The website, client area and emails are available in German and English. Here is how to change the language.
When something isn’t working
My server stutters or lags
Use the history on the server page to find the cause: memory, CPU or connection.
When something isn’t working
I can't connect
Checklist for when the server can't be reached in-game.
When something isn’t working
Outages and the status page
On /status you can see whether everything is running. If a server machine fails, we report it automatically – and affected customers get an email.
Web space, domains & email
Set up a mailbox in your email app
The server settings for Outlook, Thunderbird, your phone and more.
VPS
VPS: screen console and rescue system
When SSH no longer works – get straight to your server.
Connecting & ports · Insurgency: Sandstorm
Insurgency: Sandstorm: Connecting to and setting up your server
How to connect to your Insurgency: Sandstorm server and adjust the name, map, scenario and player count.
Connecting & ports · Abiotic Factor
Abiotic Factor: Connecting to and setting up your server
How to connect to your Abiotic Factor server and find the automatically generated server password.
Connecting & ports · Core Keeper
Core Keeper: Connecting to and setting up your server
How to join your Core Keeper server via the Game ID and adjust the world, player count and mode.
Connecting & ports · Barotrauma
Barotrauma: Connecting to and setting up your server
How to connect to your Barotrauma server and keep it up to date.
Connecting & ports · Astroneer
Astroneer: Connecting to and setting up your server
How to connect to your Astroneer server and set the owner, password and public IP.
Connecting & ports · Mordhau
Mordhau: Connecting to and setting up your server
How to connect to your Mordhau server and find the automatically generated admin password.
Connecting & ports · Avorion
Avorion: Connecting to and setting up your server
How to connect to your Avorion server and set the galaxy, admin, difficulty and visibility.
Connecting & ports · Nightingale
Nightingale: Connecting to and setting up your server
How to connect to your Nightingale server and find the automatically generated admin password.
Connecting & ports · Necesse
Necesse: Connecting to and setting up your server
How to connect to your Necesse server and set the save, slots and password.
Connecting & ports · Don't Starve Together
Don't Starve Together: Connecting to and setting up your server
How to connect to your Don't Starve Together server and adjust the name, game mode and player count.
Connecting & ports · ECO
ECO: Connecting to and setting up your server
How to connect to your ECO server and set the password, description and visibility.
Connecting & ports · Factorio
Factorio: Connecting to and setting up your server
How to connect to your Factorio server and adjust the name, save and token.
Connecting & ports · ARK: Survival Evolved
ARK: Survival Evolved: Connecting to and setting up your server
How to connect to your ARK server, find the admin password and change the map, mods and player count.
Connecting & ports · Killing Floor 2
Killing Floor 2: Connecting to and setting up your server
How to connect to your Killing Floor 2 server and find the automatically generated admin password.
Connecting & ports · The Isle
The Isle: Connecting to and setting up your server
How to connect to your The Isle server and set the name, player count, password and RCON.
Connecting & ports · Path of Titans
Path of Titans: Connecting to and setting up your server
How to connect to your Path of Titans server and enter the required Alderon auth token.
Connecting & ports · Empyrion – Galactic Survival
Empyrion – Galactic Survival: Connecting to and setting up your server
How to connect to your Empyrion server and set the name, password, player count and seed.
Connecting & ports · Myth of Empires
Myth of Empires: Connecting to and setting up your server
How to connect to your Myth of Empires server and find the automatically generated RCON password.
Connecting & ports · Assetto Corsa
Assetto Corsa: Connecting to and setting up your server
How to connect to your Assetto Corsa freeroam server and find the admin password.
Connecting & ports · Wreckfest
Wreckfest: Connecting to and setting up your server
How to connect to your Wreckfest server and set the name and password.
Connecting & ports · Return to Moria
Return to Moria: Connecting to and setting up your server
How to connect to your Return to Moria server and set the name, password and difficulty.
Connecting & ports · Craftopia
Craftopia: Connecting to and setting up your server
How to connect to your Craftopia server and find the configuration file.
Connecting & ports · BeamMP
BeamMP: Connecting to and setting up your server
How to connect to your BeamMP server for BeamNG.drive and set the map, players and auth key.
Connecting & ports · Stationeers
Stationeers: Connecting to and setting up your server
How to connect to your Stationeers server and adjust the name, world and save.
Connecting & ports · Longvinter
Longvinter: Connecting to and setting up your server
How to connect to your Longvinter server and set the name, password, PvP and admins.
Connecting & ports · No One Survived
No One Survived: Connecting to and setting up your server
How to connect to your No One Survived server, set a password and find the admin password.
Connecting & ports · Wurm Unlimited
Wurm Unlimited: Connecting to and setting up your server
How to connect to your Wurm Unlimited server and set the name, passwords, world and PvP.
Connecting & ports · Colony Survival
Colony Survival: Connecting to and setting up your server
How to connect to your Colony Survival server and change the server name, world and player count.
Connecting & ports · Vein
Vein: Connecting to and setting up your server
How to connect to your VEIN server, find the server password and adjust its visibility.
Connecting & ports · Veloren
Veloren: Connecting to and setting up your server
How to connect to your Veloren server and adjust the server name and version.
Connecting & ports · Mindustry
Mindustry: Connecting to and setting up your server
How to connect to your Mindustry server and change the server name, map and version.
Connecting & ports · Minetest (Luanti)
Minetest (Luanti): Connecting to and setting up your server
How to connect to your Minetest/Luanti server and set the admin, password, world and game.
Connecting & ports · OpenTTD
OpenTTD: Connecting to and setting up your server
How to connect to your OpenTTD server and change the server name and visibility.
Connecting & ports · Xonotic
Xonotic: Connecting to and setting up your server
How to connect to your Xonotic server and change the player count and version.
Connecting & ports · Foundry VTT
Foundry VTT: Connecting to and setting up your server
How to set up Foundry VTT and how your players join via the browser.
Connecting & ports · Minecraft Bedrock
Minecraft Bedrock: Connecting to and setting up your server
How to connect to your Minecraft Bedrock server and change the game mode, difficulty and cheats.
Connecting & ports · RedM
RedM: Connecting to and setting up your server
How to connect to your RedM server and enter the CFX license key.
Connecting & ports · Terraria tModLoader
Terraria tModLoader: Connecting to and setting up your server
How to connect to your tModLoader server and set the world, password and mods.
Connecting & ports · Counter-Strike: Source
Counter-Strike: Source: Connecting to and setting up your server
How to connect to your Counter-Strike: Source server and enter the Steam token.
Connecting & ports · RuneScape: Dragonwilds
RuneScape: Dragonwilds: Connecting to and setting up your server
How to set up your Dragonwilds server (owner ID, passwords) and how other players find your world.
Connecting & ports · Ground Branch
Ground Branch: Connecting to and setting up your server
How to connect to your Ground Branch server and change the name, player count and updates.
Connecting & ports · Sven Co-op
Sven Co-op: Connecting to and setting up your server
How to connect to your Sven Co-op server and change the name, password, map and region.
Connecting & ports · DDNet
DDNet: Connecting to and setting up your server
How to connect to your DDNet server and change the name, password, map and visibility.
Connecting & ports · Quake Live
Quake Live: Connecting to and setting up your server
How to connect to your Quake Live server and change the name, password and server type.
Connecting & ports · Euro Truck Simulator 2
Euro Truck Simulator 2: Connecting to and setting up your server
How to connect to your Euro Truck Simulator 2 server and enter the Steam token.
Web space, domains & email
Web hosting: upload your website
Upload via SFTP into the right folder – and your site is online.
Guides for your game
76 games with their own guides
7 Days to Die1 guide
Abiotic Factor1 guide
ARK: Survival Evolved1 guide
Arma 32 guides
Arma Reforger1 guide
Assetto Corsa1 guide
Astroneer1 guide
Avorion1 guide
Barotrauma1 guide
BeamMP1 guide
Colony Survival1 guide
Conan Exiles1 guide
Core Keeper1 guide
Counter-Strike 1.61 guide
Counter-Strike 22 guides
Counter-Strike: Source1 guide
Craftopia1 guide
DayZ3 guides
DDNet1 guide
Don't Starve Together2 guides
ECO1 guide
Empyrion – Galactic Survival1 guide
Enshrouded1 guide
Euro Truck Simulator 21 guide
Factorio1 guide
FiveM2 guides
Foundry VTT1 guide
Garry's Mod2 guides
Ground Branch1 guide
Hytale1 guide
Icarus1 guide
Insurgency: Sandstorm1 guide
Killing Floor 21 guide
Left 4 Dead 21 guide
Longvinter1 guide
Mindustry1 guide
Minecraft2 guides
Minecraft Bedrock1 guide
Minetest (Luanti)1 guide
Mordhau1 guide
Myth of Empires1 guide
Necesse1 guide
Nightingale1 guide
No One Survived1 guide
OpenTTD1 guide
Palworld1 guide
Path of Titans1 guide
Pavlov VR1 guide
Project Zomboid1 guide
Quake Live1 guide
RedM1 guide
Return to Moria1 guide
RuneScape: Dragonwilds1 guide
Rust1 guide
Satisfactory1 guide
SCUM1 guide
Sons Of The Forest1 guide
Soulmask1 guide
Space Engineers1 guide
Squad1 guide
Stationeers1 guide
Sven Co-op1 guide
Terraria1 guide
Terraria tModLoader1 guide
The Isle1 guide
Unturned1 guide
V Rising1 guide
Valheim1 guide
Vein1 guide
Veloren1 guide
Vintage Story1 guide
Wreckfest1 guide
Wurm Unlimited1 guide
Xonotic1 guide
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