How do I cancel, and what happens to my data?

Cancel at any time without notice – at the end of the paid period or immediately. The server is then deleted with all data.

2 minute read 1 found this helpful Updated 08.11.2026

There is no minimum term and no notice period. You only pay for the period you've started.

How to cancel

  1. Server page → Manage card → Cancel.
  2. Under When should the server end? choose At the end of the paid term (with date) or Immediately.
  3. Optional: under What's the main reason? choose a reason (e.g. “Too expensive”, “We're not playing right now”, “Technical problems / lag”, “A feature I need is missing”) and add a message. This is voluntary but helps us a lot.
  4. Click Submit cancellation and confirm.

You'll get a confirmation by email. Open renewal invoices for this server are cancelled.

What happens to your data

  • At the end of the period: the server keeps running until the end of the paid period and is then deleted with all data.
  • Immediately: the server is deleted right away. There is no refund for the remaining time.

If you want to keep your world or settings, download a backup under Backups beforehand or save the files via SFTP.

Maybe there's another way

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