Help centre · 150 guides
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Files, mods & plugins
Choosing mods from the Steam Workshop (DayZ, Arma 3, ARK, Squad)
Add mods with one click, set the load order and mark server mods – no mod list and no uploading.
Files, mods & plugins
Uploading files and mods via SFTP (FileZilla)
SFTP is the most convenient way to handle large files and lots of mods.
General
Order a modpack server fully installed
Order popular Minecraft modpacks like All the Mods or RLCraft together with your server – with the right memory, installed and tested automatically.
Connecting & ports · Space Engineers
Space Engineers: connect to and set up your server
Start your Space Engineers server, join it in the game and set name, game mode, player count, saving and mods.
Files, mods & plugins · Minecraft
Minecraft: installing plugins, mods and modpacks
One click with the Installer – no upload needed.
Files, mods & plugins
Mod update available: notice for Workshop mods
For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again.
When something isn’t working
Server no longer starts after a mod change
How to find the mod at fault and get your server running again quickly.
Files, mods & plugins
Minecraft: install a modpack (Modrinth and CurseForge)
Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start.
Files, mods & plugins
Minecraft: update a modpack
We regularly check whether there is a new version of your modpack and then show a notice with “Update now” on the server page.
Connecting & ports · Arma Reforger
Arma Reforger: connect to and set up your server
Start your Arma Reforger server, find it in the game and set name, password, scenario, player count and admin access.
Files, mods & plugins
One-click packages: Namalsk, Deer Isle, Expansion, Altis Life, KP Liberation
Install complete maps and game modes including mods, mission and settings with one click.
Connecting & ports · Arma 3
Arma 3: connect to and set up your server
Start your Arma 3 server, connect via the server browser and set the password, player count and mods.
Connecting & ports · ARK: Survival Evolved
ARK: Survival Evolved: Connecting to and setting up your server
How to connect to your ARK server, find the admin password and change the map, mods and player count.
Connecting & ports · Terraria tModLoader
Terraria tModLoader: Connecting to and setting up your server
How to connect to your tModLoader server and set the world, password and mods.
Connecting & ports · Pavlov VR
Pavlov VR: connect to and set up your server
Start your Pavlov VR server with an API key, find it in the server list and set name, password, maps and RCON.
Connecting & ports · DayZ
DayZ: connect to and set up your server
Start your DayZ server, connect via the launcher and set the name, password, player count and mods.
General
Switch game: a different game on the same server
With “Switch game” your server gets a different game – address and contract stay, the files of the old game are replaced.
When something isn’t working
My server won't start – what can I do?
The most common causes and how to fix them.
Connecting & ports
Reinstalling your server
Run the installation again, e.g. after a broken update.
Payment & plan
Book more or less memory (upgrade and downgrade)
Change memory, storage, CPU, backups or databases at any time – upgrades pro rata, downgrades cheaper from the next renewal.
Payment & plan
CPU performance: what do Standard, Performance & co. mean?
How much computing power the tiers provide and when an upgrade is worth it.
Files, mods & plugins · Arma 3
Arma 3: Setting up and managing Altis Life
Install Altis Life with one click, assign admin/police/medic ranks and solve common problems.
Files, mods & plugins · DayZ
DayZ: Playing Namalsk or Deer Isle – and switching back to Chernarus
Switch maps using a package, what happens in the process and how to get back to the default map.
Files, mods & plugins · DayZ
DayZ Expansion: traders, market and settings
What the Expansion package sets up and where you can adjust traders, the market and base building.
Connecting & ports
Start, stop and restart your server – and “Kill”
The four buttons on the server page and when to use which.
Files, mods & plugins
Minecraft: change the server version and install plugins
Set up Paper, Purpur, Vanilla, Fabric, Forge or Mohist in the version you want and install plugins from SpigotMC with one click.
Files, mods & plugins
The file manager in your browser
Edit, upload, compress and extract files – no extra program needed.
Files, mods & plugins
Booking and using a MySQL database
A database for plugins like LuckPerms, CoreProtect or web maps.
Account & sharing
Which emails have you sent me?
Read all emails sent to you in the client area – and which emails we send when.
When something isn’t working
My server stutters or lags
Use the history on the server page to find the cause: memory, CPU or connection.
When something isn’t working
I can't connect
Checklist for when the server can't be reached in-game.
Connecting & ports · Minecraft
Minecraft: connect to and set up your server
Start your Minecraft server (Paper), connect via Multiplayer and adjust the version and server.properties.
Connecting & ports · Squad
Squad: Connecting to and setting up your server
Start your Squad server, find it in the server browser and set the name, player count, reserved slots and team balance.
Guides for your game
76 games with their own guides
7 Days to Die1 guide
Abiotic Factor1 guide
ARK: Survival Evolved1 guide
Arma 32 guides
Arma Reforger1 guide
Assetto Corsa1 guide
Astroneer1 guide
Avorion1 guide
Barotrauma1 guide
BeamMP1 guide
Colony Survival1 guide
Conan Exiles1 guide
Core Keeper1 guide
Counter-Strike 1.61 guide
Counter-Strike 22 guides
Counter-Strike: Source1 guide
Craftopia1 guide
DayZ3 guides
DDNet1 guide
Don't Starve Together2 guides
ECO1 guide
Empyrion – Galactic Survival1 guide
Enshrouded1 guide
Euro Truck Simulator 21 guide
Factorio1 guide
FiveM2 guides
Foundry VTT1 guide
Garry's Mod2 guides
Ground Branch1 guide
Hytale1 guide
Icarus1 guide
Insurgency: Sandstorm1 guide
Killing Floor 21 guide
Left 4 Dead 21 guide
Longvinter1 guide
Mindustry1 guide
Minecraft2 guides
Minecraft Bedrock1 guide
Minetest (Luanti)1 guide
Mordhau1 guide
Myth of Empires1 guide
Necesse1 guide
Nightingale1 guide
No One Survived1 guide
OpenTTD1 guide
Palworld1 guide
Path of Titans1 guide
Pavlov VR1 guide
Project Zomboid1 guide
Quake Live1 guide
RedM1 guide
Return to Moria1 guide
RuneScape: Dragonwilds1 guide
Rust1 guide
Satisfactory1 guide
SCUM1 guide
Sons Of The Forest1 guide
Soulmask1 guide
Space Engineers1 guide
Squad1 guide
Stationeers1 guide
Sven Co-op1 guide
Terraria1 guide
Terraria tModLoader1 guide
The Isle1 guide
Unturned1 guide
V Rising1 guide
Valheim1 guide
Vein1 guide
Veloren1 guide
Vintage Story1 guide
Wreckfest1 guide
Wurm Unlimited1 guide
Xonotic1 guide
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