Help for Quake Live

Connecting & ports · Quake Live Quake Live: Connecting to and setting up your server How to connect to your Quake Live server and change the name, password and server type. Connecting & ports How do I connect to my server? Copy the address, paste it into the game, done. Extras & community Invite players: invite page and status banner A dedicated page with address, online status and modpack download to share – plus a banner for Discord and a widget for your website. General Switch game: a different game on the same server With “Switch game” your server gets a different game – address and contract stay, the files of the old game are replaced. Connecting & ports Which ports does my server have, and can I get more? The ports are shown in the “Ports” tab. We'll set up an additional port for you via ticket. Extras & community Clan fund: pay for the server together Share the link to your clan fund – fellow players chip in, and due renewals of your server are paid from the fund first. Files, mods & plugins Uploading files and mods via SFTP (FileZilla) SFTP is the most convenient way to handle large files and lots of mods. General Why is my server moving? From time to time we move servers to new hardware. World and files come along, only the IP changes. You choose: now or tonight. Backups & schedules Creating and restoring backups Create, download, protect and restore backups with one click. Extras & community Refer a friend: credit for you and your friends Share your personal link. When a referred friend pays for their first server, you both get credit. General Order a modpack server fully installed Order popular Minecraft modpacks like All the Mods or RLCraft together with your server – with the right memory, installed and tested automatically. Backups & schedules Automatic backups and restarts with Schedules Set it up once and never think about it again. Extras & community Creator program: your own discount code for your community For streamers, YouTubers and community owners: your viewers get a discount with your code, and you earn commission as credit. Backups & schedules Scheduled restarts with countdown and quick commands Restarts, backups and commands on a schedule – with a warning to players 10, 5 and 1 minute beforehand. Plus one-click quick commands in the console. Extras & community Your game is missing? Get notified or suggest it Under “Coming soon” you can sign up for upcoming games and get one email as soon as they launch. If your game is missing entirely, suggest it. When something isn’t working My server won't start – what can I do? The most common causes and how to fix them. Connecting & ports Reinstalling your server Run the installation again, e.g. after a broken update. When something isn’t working Server no longer starts after a mod change How to find the mod at fault and get your server running again quickly. Payment & plan Topping up Credit and paying automatically Top up credit, redeem vouchers – and renewals are paid automatically. Payment & plan Book more or less memory (upgrade and downgrade) Change memory, storage, CPU, backups or databases at any time – upgrades pro rata, downgrades cheaper from the next renewal. Payment & plan CPU performance: what do Standard, Performance & co. mean? How much computing power the tiers provide and when an upgrade is worth it. Payment & plan How do I cancel, and what happens to my data? Cancel at any time without notice – at the end of the paid period or immediately. The server is then deleted with all data. Account & sharing Inviting friends as co-managers Share access to your server without giving away your password – with roles from viewer to co-admin. Account & sharing Enabling two-factor login and passkeys Secure your account with an authenticator app or passkey – in two minutes. Files, mods & plugins Mod update available: notice for Workshop mods For DayZ, Arma 3, ARK and Squad we let you know when a Workshop mod has been updated – so players with the new version can join again. Files, mods & plugins Choosing mods from the Steam Workshop (DayZ, Arma 3, ARK, Squad) Add mods with one click, set the load order and mark server mods – no mod list and no uploading. Files, mods & plugins One-click packages: Namalsk, Deer Isle, Expansion, Altis Life, KP Liberation Install complete maps and game modes including mods, mission and settings with one click. Connecting & ports Start, stop and restart your server – and “Kill” The four buttons on the server page and when to use which. Connecting & ports The Console: sending commands and reading errors Watch your server's live output and enter commands directly. Files, mods & plugins Minecraft: install a modpack (Modrinth and CurseForge) Search for a modpack in the Installer and install it with one click – we create a backup first, set the loader and Java and test the first start. Connecting & ports Changing settings via “Startup variables” Server name, password, player count and more – without touching any files. Files, mods & plugins Minecraft: update a modpack We regularly check whether there is a new version of your modpack and then show a notice with “Update now” on the server page. Connecting & ports Admin and server passwords: where do I find them? Automatically generated passwords are shown only once. Files, mods & plugins Minecraft: change the server version and install plugins Set up Paper, Purpur, Vanilla, Fabric, Forge or Mohist in the version you want and install plugins from SpigotMC with one click. Connecting & ports Renaming your server Change the name in the client area. Files, mods & plugins Import your save from your old host (moving service) Upload your world or save as an archive or import it via download link – automatic for Minecraft, Valheim, Terraria and Palworld, otherwise our team sets it up. Files, mods & plugins The file manager in your browser Edit, upload, compress and extract files – no extra program needed. Connecting & ports Manage players (kick, ban, whitelist, admins) and game settings Kick, ban and grant admin rights in the “Players” tab – and for Minecraft and 7 Days to Die, change the key settings in a form instead of the file. Files, mods & plugins Booking and using a MySQL database A database for plugins like LuckPerms, CoreProtect or web maps. Account & sharing What permissions do Viewer, Moderator and Co-admin have? An overview of the three Sharing roles. Account & sharing Forgotten or changing your password Set a new password – it also applies to SFTP. Account & sharing Changing your email address or postal address Update your account details in the client area. Payment & plan Choose a billing period: discount for 3 or 12 months Pay monthly, quarterly or yearly – longer periods are cheaper. No minimum term, no setup fee. Account & sharing Which emails have you sent me? Read all emails sent to you in the client area – and which emails we send when. Account & sharing The monthly report by email At the start of each month you get a short overview: players, availability, crashes and whether your resources fit. Unsubscribing takes one click. Payment & plan Which payment methods are available? Credit, bank transfer and – if offered at checkout – PayPal. Payment & plan Paying by bank transfer: what to keep in mind Payment reference = invoice number. Account & sharing Switch language: German or English The website, client area and emails are available in German and English. Here is how to change the language. Payment & plan When will I get my invoice, and when is it paid? Invoice before the due date, payment on the due date. Payment & plan My server is suspended – what now? Usually there's an unpaid invoice behind it. Payment & plan Why is there no VAT on the invoice? Small business exemption under § 19 UStG. Payment & plan Withdraw a cancellation Want to keep playing after all? Just let us know. Payment & plan Gift cards and voucher codes Give credit as a gift, redeem gift cards and use discount codes in the cart – where each one goes. When something isn’t working My server stutters or lags Use the history on the server page to find the cause: memory, CPU or connection. When something isn’t working I can't connect Checklist for when the server can't be reached in-game. When something isn’t working History and performance recommendation: is my memory right? The history charts show players, memory and CPU for the last 24 hours or 7 days. If your RAM is at its limit – or far too large – we tell you honestly. Web space, domains & email Web hosting: upload your website Upload via SFTP into the right folder – and your site is online. Web space, domains & email Connect your own domain to web hosting or email Set the nameservers or an A record. When something isn’t working Outages and the status page On /status you can see whether everything is running. If a server machine fails, we report it automatically – and affected customers get an email. Web space, domains & email Enable an SSL certificate (https) for your website Free via Let's Encrypt, with one click. Web space, domains & email Set up a mailbox in your email app The server settings for Outlook, Thunderbird, your phone and more. VPS VPS: connect via SSH Log in to your server as root with the stored password. VPS VPS: screen console and rescue system When SSH no longer works – get straight to your server. VPS Reinstall your VPS A fresh operating system in about a minute – all data is deleted. VPS VPS: set reverse DNS (PTR) Important if you run your own mail server. When something isn’t working Crash notifications: why am I getting an email? We let you know when your server crashes – and you can turn this off. Payment & plan Free trial: how does the trial server work? 24 hours free, no payment details – and keep it with one click, your world stays.